We believe that food is an experience — and we take every step to ensure it’s safe, memorable, and flawless. Here’s a comprehensive look at the principles and practices we follow at The Masala Affair:
Quality & Freshness
All dishes are made fresh to order — nothing is pre-cooked.
We source premium, seasonal ingredients and prepare everything in-house, including sauces, dips, marinades, and condiments.
We do not use artificial colours, additives, or preservatives unless specified for a particular product (like natural food colour in cakes).
Hygiene & Safety Standards
Our kitchen operations follow FSSAI guidelines, ensuring safe food handling, sanitisation, and temperature control.
Staff wear gloves, head covers, and aprons at all times while working.
All surfaces and equipment are sanitised before and after every batch of preparation.
Ordering, Lead Time & Deliveries
Small orders (under 10 pax): Minimum 24 hours’ notice
Mid-size events (10–50 pax): Minimum 48 hours’ notice
Large events (50–250+ pax): Minimum 3–7 days’ notice depending on scale
Deliveries are managed personally or via trusted logistics partners to ensure punctuality and food safety.
Menu Customisation
We specialise in customising menus based on:
Cuisine preferences
Age group (e.g. kids’ parties)
Dietary requirements (e.g. Jain, vegan, gluten-free, low-carb)
Event type & formality (e.g. plated vs buffet vs grazing)
Let us know your vision, and we’ll design a menu that fits your vibe and your guest list.
Allergens & Dietary Requests
Please inform us in advance if anyone in your group has:
Allergies (e.g. nuts, dairy, gluten, soy)
Religious restrictions (e.g. no onion/garlic, Halal, Jain, etc.)
While we make every effort to avoid cross-contamination, our kitchen is a shared space and trace allergens may still be present.
Customer Feedback & Support
We are always learning and evolving. If you ever face a concern or have feedback:
DM us on Instagram [@themasalaaffair]
Email: themasalaaffair23@gmail.com
Call/WhatsApp: +91- 9258079652
Every message is acknowledged, and we do our best to resolve it with integrity & and & care.
